The 2012 consumer handbook has been published by the US federal government. Go here to view it online or to order a free copy shipped to your home.
This consumer guide is incredibly comprehensive and features chapters on everything from smart home shopping, renters rights, credit reports, medical privacy, buying a home or car, choosing internet service, finding a doctor, insurance options, and filing consumer complaints.
The second part of the 2012 consumer handbook consists of a consumer assistance directory with contact information for corporations (everyone from A&W Restaurants to Zenith Electronics), better business bureaus, government agencies, consumer organizations, and more.
The 2012 consumer handbook is available in English or Spanish.